Below You Will Find Our Purchase Contract. No Surprises.

Company agrees to provide high-speed, professional creative production, cinematic video production, and/or standalone interactive voice response (IVR) phone tree productions based on the specific package or a la carte service selected by the Client below:

Recurring Subscription Packages

A La Carte / One-Time Productions

Production Timelines: Turnaround time guarantees (24h, 48h, or 72h depending on package tier) begin only after Client has provided all required information (inventory specs, promotional terms, legals, and audio preferences) via Company's designated intake form and explicitly approved the final script draft.

Unused Deliverables: Monthly video and audio credits do not roll over from month to month and do not accumulate. Any unused radio spots or video deliverables within a billing cycle expire at the end of that 30-day period. Monthly credits reserve production workload and scheduling capacity for your store each month; because that time is held whether or not it is used, unused credits cannot be carried forward.

Creative Reminders: Company sends up to two (2) creative reminder emails per monthly cycle — one at the start of each renewal period and one mid-period — to the contacts designated for creative reminders on the dealership's account.

Recurring Retainers: The price for each recurring package is the price displayed at checkout and accepted by Client before payment. Recurring packages are billed automatically on a monthly subscription basis via the payment processor selected at checkout (Stripe). Payment is due prior to the start of each service cycle.

A La Carte Orders: The price for each selected A La Carte item is the price displayed at checkout and accepted by Client before payment. A La Carte orders require 100% upfront payment prior to script generation and production release.

Late Payments: Payments delayed past five (5) calendar days will incur a 5% late fee, and Company reserves the right to suspend active production or access to subscription services until accounts are brought current.

Refunds: All charges are absolutely non-refundable — there are no refunds of any kind, for any reason. This applies to subscription payments, one-time and à la carte purchases, unlock and release fees, setup fees, and every other amount paid to Company. Because each payment reserves production workload and scheduling capacity for your store, Company does not issue refunds or credits for partial months, unused deliverables, or cancellation mid-cycle; service remains available through the end of the paid period.

A. Advertising & Media Content (Radio, Social, Streaming, Video, Jingles)

Upon full and final payment of applicable fees, Company grants and transfers to Client full and permanent ownership rights to all final delivered broadcast radio spots, digital ad audio, streaming audio, voiceovers, and custom jingles produced under this Agreement. Those audio deliverables are owned by the Client from the day of payment and are never subject to a license expiration, removal obligation, or unlock fee.

Exception — video produced under a recurring subscription. Cinematic videos and video teasers produced under the recurring subscription packages (Packages 1, 2, and 3) are an exception to the transfer described above. Those videos are licensed, not sold. The Client holds a license to broadcast, stream, post, and advertise with those videos only while the subscription is active and in good standing, and full copyright is retained by Company. Permanent ownership of a subscription video transfers to the Client only when the Client pays the Permanent Video Rights Unlock fee of two hundred forty-nine dollars ($249) per video described in Section 6(B).

A cinematic dealership video purchased a la carte under Package 8 is owned by the Client permanently upon full payment and is not subject to this exception.

B. Standalone Phone-Tree & IVR Content

Phone-Tree, IVR, on-hold messaging, and department greeting audio is sold exclusively as a standalone, one-time A La Carte production (Package 7) and is not included in any recurring subscription package. Upon full and final payment for that A La Carte production, full ownership rights to the delivered Phone-Tree assets transfer to the Client with no ongoing subscription requirement.

C. Staff Portrait Optimization

Staff portraits purchased a la carte (Package 6) at eighteen dollars ($18) per employee are owned by the Client permanently upon full payment, with no expiration and no removal obligation. Staff portraits delivered under the Meet The Staff Ongoing Optimization subscription (Package 10) are licensed for the Client's use only while that subscription remains active, and are governed by the removal and retention terms in Section 6(C).

1. Customer Deliverables

Subject to Customer's full payment of all amounts due, Customer is granted the right to use the final videos, audio productions, advertisements, graphics, photographs, and other creative deliverables specifically created by AutoDealerAudio for Customer ("Deliverables") for Customer's lawful business, advertising, marketing, promotional, social media, broadcast, digital, and internal purposes.

Unless otherwise expressly agreed in writing, drafts, project files, source files, unused footage, raw footage, unused concepts, production templates, editing files, working files, proprietary processes, production methods, design systems, and other underlying production materials remain the property of AutoDealerAudio.

Any third-party materials incorporated into a Deliverable, including but not limited to stock footage, stock photography, fonts, music, sound effects, software-generated assets, templates, and licensed media, remain subject to the applicable third-party license terms and are not transferred to Customer except to the extent permitted by those licenses.

2. AutoDealerAudio Portfolio and Promotional Rights

Customer grants AutoDealerAudio, its affiliated entities, successors, contractors, and service providers a non-exclusive, worldwide, royalty-free, continuing license to reproduce, display, perform, publish, distribute, transmit, host, stream, excerpt, resize, reformat, edit for length, and otherwise use completed Deliverables created for Customer for AutoDealerAudio's legitimate business and promotional purposes.

Permitted uses include, without limitation:

• AutoDealerAudio websites and landing pages;
• online portfolios and demo reels;
• YouTube and other video-hosting platforms;
• Facebook, Instagram, LinkedIn, TikTok, and other social-media platforms;
• digital and print advertising;
• sales presentations and proposals;
• email marketing;
• trade shows and industry presentations;
• case studies;
• demonstrations of AutoDealerAudio's production capabilities; and
• other promotional materials advertising AutoDealerAudio's services.

AutoDealerAudio may identify Customer as the dealership or business for which the Deliverable was created and may display Customer's trademarks, dealership name, trade dress, signage, vehicles, website imagery, and branding to the extent they appear in or are reasonably necessary to identify the original Deliverable.

AutoDealerAudio will not intentionally represent that Customer endorses, recommends, or guarantees AutoDealerAudio unless Customer has separately authorized such an endorsement.

These portfolio and promotional rights survive completion, expiration, or termination of the parties' commercial relationship, except where AutoDealerAudio expressly agrees otherwise in writing or where continued use is prohibited by applicable law.

3. Customer-Supplied Materials

Customer grants AutoDealerAudio the limited rights reasonably necessary to use materials supplied or approved by Customer in connection with production of the Deliverables and the portfolio and promotional uses authorized by this Agreement.

Customer represents and warrants that it owns, licenses, controls, or otherwise has sufficient authority to provide all logos, photographs, recordings, footage, trademarks, advertising claims, written materials, vehicle imagery, dealership imagery, and other materials supplied by Customer for use in a project.

Customer agrees not to knowingly provide AutoDealerAudio with materials that infringe another party's copyright, trademark, privacy, publicity, contractual, or other proprietary rights.

4. Persons Appearing in Productions

Customer understands that permission from the dealership or business itself does not necessarily constitute permission from individual employees, customers, contractors, models, spokespersons, or other identifiable persons appearing in a production.

Customer agrees to cooperate with AutoDealerAudio in obtaining appropriate written releases from persons whom Customer requests, directs, or authorizes to appear in productions when such releases are reasonably required.

Customer represents that it will not knowingly instruct AutoDealerAudio to record or use an individual in circumstances in which Customer knows that the individual has prohibited such recording or use.

AutoDealerAudio may require execution of an individual Appearance and Media Release before recording or publishing material featuring an identifiable individual.

5. No Implied Endorsement

Display of a completed Customer project in AutoDealerAudio's portfolio or promotional materials is intended to demonstrate work created by AutoDealerAudio and does not, by itself, constitute a testimonial or representation that Customer endorses AutoDealerAudio.

AutoDealerAudio will not fabricate a testimonial, review, recommendation, statement, performance result, or endorsement attributable to Customer or to any person appearing in a Customer production.

6. Editing for Portfolio Presentation

AutoDealerAudio may create excerpts, shortened versions, compilations, still frames, thumbnails, demonstration reels, before-and-after presentations, or reformatted versions of Deliverables for portfolio or promotional presentation, provided such modifications do not knowingly create a materially false or misleading representation concerning Customer, the persons depicted, or the original production.

7. Confidential Projects

A project will not be considered confidential merely because it was commissioned by Customer.

If Customer requires a project to remain confidential or prohibits AutoDealerAudio from displaying the project in its portfolio, that restriction must be expressly agreed to by AutoDealerAudio in writing before production begins.

Any separately executed nondisclosure agreement or written confidentiality agreement controls to the extent it conflicts with this section.

8. Order Request Authorization

By submitting my order or free sample request, I confirm that I am authorized to place this order/request on behalf of the dealership or business named above. I understand and agree that AutoDealerAudio may display and use completed work created for this order in its website portfolio, demo reels, YouTube channel, social media, sales presentations, advertising, and other promotional materials as described in the Terms & Conditions.

I understand that AutoDealerAudio will not represent that my dealership endorses or recommends AutoDealerAudio unless separate permission for such an endorsement has been provided.

9. Survival

The provisions concerning intellectual property, portfolio rights, third-party licenses, releases, authorized promotional use, and confidentiality survive completion or termination of the applicable order or service relationship to the extent necessary to give effect to their terms.

A. 30-Day Cancellation Notice

Clients on recurring subscription packages (Packages 1, 2, 3, 4, and 10) may cancel their retainer by providing a formal 30-day written notice of cancellation to AutoDealerAudio LLC via email. The client will be billed for any scheduled recurring payment falling within that 30-day notice window, and services will continue through the end of the final paid period.

B. Video Rights After Cancellation — 7-Day Removal or $249 Unlock

All audio creative delivered and paid for prior to cancellation — broadcast radio spots, digital and streaming ad audio, voiceovers, phone-tree and IVR audio, and custom jingles — remains fully owned by the Client and may continue to be used indefinitely, with no buyout fee, license expiration, or removal obligation. The same is true of any cinematic dealership video purchased a la carte under Package 8.

Cinematic videos and video teasers produced under a recurring subscription package (Packages 1, 2, and 3) are licensed only for the period the subscription is active. When that subscription is canceled, lapses for non-payment, or otherwise ends, the Client's license to those videos terminates at the close of the final paid period, and the Client must, within seven (7) calendar days after that date, stop using and completely remove every such video from all placements, including without limitation:

• social media accounts and pages, including YouTube, Facebook, Instagram, TikTok, LinkedIn, X, Snapchat, and Pinterest;
• paid advertising campaigns of every type, including Meta ads, Google Ads, YouTube ads, TikTok ads, programmatic and display advertising, and OTT, CTV, and streaming ad buys;
• broadcast and cable television placements, and radio or streaming station digital properties;
• the dealership's website, landing pages, vehicle detail pages, email campaigns, and text-message campaigns;
• third-party listing sites, review profiles, Google Business Profile, and any agency- or vendor-managed channel; and
• in-store displays, showroom monitors, waiting-area screens, and any other public presentation.

Permanent Video Rights Unlock — $249 per video. In place of removal, the Client may retain any subscription-produced video permanently by paying a one-time unlock fee of two hundred forty-nine dollars ($249) per video. Payment of that fee transfers permanent ownership of the specified video to the Client, with no expiration and no further removal obligation, and the video may remain live on social media, in paid advertising, on broadcast, and everywhere else the Client chooses to run it. The Client may unlock a single video, several videos, or the store's entire delivered video library. The unlock fee is calculated per finished video deliverable and is purchased from the Client's dashboard or by written request to AutoDealerAudio LLC. A single unlock covers that video in every aspect ratio and cut delivered for it (for example 16:9, 9:16, and 1:1 versions) — one fee per video, never per format.

Videos that are neither removed within the seven (7) day window nor unlocked are being used without a license, and Company reserves all rights and remedies available to it as the copyright holder, including issuing platform takedown notices.

C. Meet The Staff Ongoing Optimization (Package 10)

Portraits delivered under the Meet The Staff Ongoing Optimization subscription are licensed for use only while that subscription is active. If the subscription is not retained, the Client must remove all portraits delivered under the subscription from all websites, social profiles, and other materials within seven (7) business days after access ends at the close of the final paid period, or purchase permanent rights at ten dollars ($10) per staff member for the Client's entire active roster. Portraits purchased a la carte at eighteen dollars ($18) per employee are owned permanently upon full payment and are never subject to removal or a retention fee.

Accuracy of Information: Client is strictly responsible for verifying the legal accuracy of all sales prices, financing terms, APRs, rebate claims, vehicle descriptions, and required legal disclosures provided to Company for script creation.

Indemnification: Client agrees to defend, indemnify, and hold harmless AutoDealerAudio LLC, its officers, employees, and production partners against any claims, fines, regulatory actions, or lawsuits arising from false advertising, trademark violations, or regulatory compliance failures (FTC/state auto board standards) contained in scripts approved by Client.

In no event shall AutoDealerAudio LLC be liable to Client for any indirect, incidental, punitive, or consequential damages (including lost profits or revenue) arising out of delay in delivery, service interruption, or phone system incompatibility. Company's total liability for any claim shall not exceed the total amount paid by Client to Company in the two (2) months preceding the claim.

This Agreement shall be governed by and construed in accordance with the laws of the State of Incorporation of AutoDealerAudio LLC, without regard to its conflict of laws principles. Any legal action arising from this Agreement shall be brought exclusively in the state or federal courts located in the Company's home jurisdiction.

SMS Terms: You can contact AutoDealerAudio by calling or texting 877-447-3871. By texting AutoDealerAudio, you agree to receive conversational text messages regarding your inquiry, appointment, order, or account. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Your mobile number will not be shared with third parties for marketing or promotional purposes.

By clicking "I Agree," submitting payment via Stripe, signing below, or submitting a production intake brief, Client acknowledges that they have read, understood, and agreed to all terms, IP ownership rules, and 30-day cancellation provisions outlined in this Agreement.